Eligible models are listed below. Please choose one of the options below for service.
It will be quieter, though
Your Mac notebook will be examined prior to any service to verify that it is eligible for this program. The service turn-around time may vary depending upon the type of service and availability of replacement parts. In some cases, there may be a cost associated with the repair. This worldwide Apple program does not extend the standard warranty coverage of your Mac notebook.
If you believe your Mac notebook was affected by this issue, and you paid to have your keyboard repaired, you can contact Apple about a refund.
Apple has determined that a small percentage of the keyboards in certain MacBook, MacBook Air, and MacBook Pro models may exhibit one or more of the following behaviors: Letters or characters repeat unexpectedly Letters or characters do not appear Key s feel "sticky" or do not respond in a consistent manner. If the laptop has any damage that may impair the service, then the issue will need to be fixed first, and there may be repair fees.
And if it has any liquid damage, it'll be ineligible. Apple or Apple Authorized Service Providers will service eligible laptops, free of charge.
How to fix your sticky new MacBook butterfly keyboard
Apple said the process may involve the replacement of one or more keys or the whole keyboard. A technician will also examine your laptop prior to any service to verify it is eligible for this programme. For more information, check out Apple's support page. YouTube Instagram Facebook Twitter.
What's wrong with Apple's butterfly keyboards? What is Apple's keyboard replacement programme? How to initiate a free repair Keyboard issues You can only initiate a free repair once you've detected one of the following keyboard issues: Letters or characters repeat unexpectedly Letters or characters do not appear Key s feel "sticky" or do not respond in a consistent manner Eligibility requirements Next, determine if you have a MacBook, MacBook Air, or MacBook Pro equipped with a low-profile, butterfly mechanism keyboard.
Apple redesigns keyboard in new MacBook Pro update and promises quick repairs on sticky keys
To identify if your laptop is eligible for this programme, follow these steps: Click on the Apple logo in the top-left corner of the screen Select About This Mac. A window should open, and in the Overview tab, the model should be listed. Make an appointment at an Apple Retail Store.
Mail in your device to the Apple Repair Center. Want to know more?
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